Front of House & Bar Team

Traverse Theatre

What can you receive?
£15 - £25k pro rata


23 February 2024

The Traverse Theatre is looking for a team oriented quick thinker to join our Front of House & Bar Team delivering exceptional customer service and ensuring a welcoming and safe environment able to meet the needs of a wide range of customers.

Typical duties include:

  • Maintaining an inclusive and accessible environment and assisting patrons with additional needs.
  • Assisting audience members with finding their seats, guiding them to the appropriate areas within the venue, and ensuring a smooth and efficient seating process.
  • Managing queues and addressing questions from audience members.
  • Taking responsibility for the safe evacuation of audience members in case of an emergency, following the Front of House evacuation procedures.
  • Serving drinks to audience members, processing payments, wiping down tables, restocking the bar area, and maintaining cleanliness and tidiness.
  • Assisting with any other duties as agreed with the Duty Manager.

Our ideal candidates will be:

  • Individuals with a passion for customer service and a love of the arts
  • Team players who are also capable of working independently
  • Problem-solvers with a keen eye for detail and the ability to think on their feet
  • Candidates with a commitment to inclusivity and accessibility

Desirable skills, knowledge, and experience:

  • Experience in customer service or hospitality is advantageous but not essential

Hours of work will vary on a weekly basis according to staffing requirements, including weekend and evening work. These hours will be agreed with the Customer Experience Manager and will be arranged in advance. There are no minimum guaranteed hours of work.

Rate of pay is £12 per hour.  Paid holiday entitlement equivalent to 32 days per annum.

If you wish to apply for this post please download the application pack from the jobs page of our website and send the application form to us as directed in the pack. Please note all applicants must be eligible to work in the UK and, if applicable, must hold any necessary work permit and/or visa.

Closing date for applications is 12 noon on Friday 23 February 2024.

Interviews will be held in the week commencing 26 February 2024.

For full details and to view our Candidate Privacy Notice please visit our website.

The Traverse Theatre is a Real Living Wage employer and aims to be an equal opportunity employer.


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