Operations Assistants

Clean Break

What can you receive?
£15 - £25k pro rata


30 August 2023

Because our work is about highlighting women’s experiences and providing gender-specific services to women, all of our positions are open to women only (exempt under Equality Act 2010 Schedule 9, part 1).

Join our team of friendly, patient and practical part-time Operations Assistants, who form the backbone of three essential aspects of our work:

  • creating a warm, professional welcome to our building for our staff, hirers, visitors and our Members (participating in our programmes for women with lived experience of the criminal justice system or at risk of entering it due to drug, alcohol or mental health issues)
  • providing administrative, operational and practical support for room hires and events at our Studios
  • supporting the Operations Manager and Head of Finance & Operations to ensure the smooth running of our building, systems and procedures

You’ll be brilliant at communicating with and supporting a wide range of people, with strong customer service skills. You will enjoy interacting with people and providing a positive experience for them. Our working practice is trauma-informed, so you’ll either need previous experience (paid or voluntary) in work or community spaces with vulnerable adults, or you’ll be able to demonstrate in other ways a strong understanding of how to provide a safe and welcoming space for vulnerable women. You’ll also be comfortable in your own company, as there will be periods of time when you are by yourself in the welcome area, and the last to leave the building and lock up.

Based generally in our welcome area, Operations Assistants will regularly work around the building introducing new and potential hirers to our spaces, setting up rooms for staff and hirers, keeping us safe by handling first aid and basic building safety, and sorting out signage. Some shifts will naturally be more desk based, focused on welcoming visitors and dealing with general enquiries and admin, others more practical. You’ll be a natural multi-tasker, confident having a go at a range of admin and practical tasks, and able to organise your own time and priorities effectively.

You will be joining the current team Operations Assistants; you will receive full training and regular refresher training in-house, with your line manager and as a team. We’re looking for some flexibility with your availability: we ask each of the team to commit to some regular, daytime shifts Monday to Friday and also to take on additional hours during evenings and weekends when rooms are being hired out, as well as covering each other’s holidays.

At its busiest, our building is open 9am-9pm, 7 days a week. We are rebuilding our hires business and expect our building to be busier in the coming year. Core hours for this role is eight hours per week, with the potential of increasing to 18-24 hours including some evening and weekend shifts, dependent on your availability.

This is a great opportunity to learn a range of events management and arts administration skills. You don’t need previous experience working in an arts organisation to do this role.

For full details of how to apply, and an application pack, visit our website.

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